Bitzaro Card questions

The Bitzaro Card is a Visa card for spending your crypto wherever Visa is accepted, online and in store. You apply for it inside the Bitzaro Wallet app and can have a virtual card, a physical card, or both.

Apply in the Bitzaro Wallet app: open the Card tab, choose a virtual or physical card, enter your cardholder details and complete the identity check. You need a Bitzaro Wallet first, which you open in the app or at wallet.bitzaro.com with your email and a one-time code. Once approved, a virtual card appears in the Card tab and a physical card is shipped to you.

You need a Bitzaro Wallet account in your own name, to be 18 or older and to live in a country Bitzaro serves. You also need a valid government-issued photo ID, a live selfie taken in the Wallet app, and a verified email address and mobile number.

No. The Bitzaro Card spends from its own balance, which you reload yourself, so there is no credit check and no borrowing. You do need to pass an identity check, run through Sumsub, before a card is issued.

Most countries. Eligibility depends on your verified residential address, not your nationality. A small number of countries aren't supported, and in some only the virtual card is available. If you are unsure, contact Bitzaro support before you apply.

No. Bitzaro does not market to or serve clients from the United Kingdom, and its financial products and services are not eligible for the UK.

The virtual card lives in the app: it is ready once your application is approved and works for online checkout and through Google Pay. The physical card is shipped to you and adds in-store payments with the card itself and cash withdrawals at ATMs. You can hold one of each.

Bitzaro gives 14 to 30 days for the physical card to arrive after your application is approved. The virtual card is ready to use as soon as it is approved.

Yes. Your Card balance and your Bitzaro Wallet balance are tracked separately. To spend with the card, open the Card section of the Bitzaro Wallet app, tap Reload and move USDT from your wallet to the card; the funds appear on your card balance straight away. If you have a physical and a virtual card, each has its own balance, and merchant refunds go back to the Card balance.

The Bitzaro Card has a 0.5% reload fee, with a 3 USDT minimum, and a 1.5% conversion/FX fee on payments in a currency other than US dollars. The physical card costs 50 USDT to issue and has a $25 annual fee; the virtual card is free to issue and has a $5 annual fee. ATM withdrawals cost 2.5%, and a replacement card is 50 USDT. The full list is in the Card Terms of Use, which apply where any page differs.

No. Neither card has a monthly fee, but each has an annual fee: $25 for the physical card and $5 for the virtual card. The physical card also costs 50 USDT to issue; the virtual card is free to issue.

Anywhere Visa is accepted: online checkout, in store with the physical card or Google Pay, and at ATMs with the physical card. You don't need to tell Bitzaro before you travel.

Not for now. You reload the Bitzaro Card with USDT only. You can still hold USDC in your Bitzaro Wallet.

Yes. Add it to Google Wallet by entering your card details by hand (one-tap adding isn't available yet), then pay contactless on a compatible phone.

Not at the moment. Apple Pay isn't supported for the Bitzaro Card. You can add the card to Google Pay instead, by entering the card details by hand.

Yes, with the physical card, at ATMs. The virtual card cannot withdraw cash. The Card Terms of Use list a 2.5% fee on the withdrawal amount, an ATM operator may charge its own fee on top, and Bitzaro recommends choosing to be charged in the local currency.

Freeze it straight away from the Card tab in the Bitzaro Wallet app: a frozen card declines every new payment. Then contact Bitzaro support to have the card replaced. Bitzaro's Help Center says unauthorised transactions must be reported within 24 hours to be eligible for dispute protection.

Bitzaro Limited, the Hong Kong company. Bitzaro's Card Terms of Use govern the Bitzaro Card "issued by Bitzaro Limited (Hong Kong)".